Privacy Policy

Last Updated: 3/8/2026

Welcome to Synrx (“we,” “our,” or “us”), a medical education and competency tracking platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services.

By using Synrx, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Username
  • College name
  • Course
  • Year of joining
  • Phase of study

Authentication Data

If you sign in using third-party authentication (such as Google, Auth0, or Clerk), we receive:

  • Verified email
  • Basic profile identity
  • Authentication tokens (not passwords)

We do not store your passwords when using third-party auth providers.

Usage & Activity Data

We collect platform usage data such as:

  • Competencies viewed
  • Competencies completed
  • Study activity timestamps
  • Search queries
  • Study progress metrics

This is used to power:

  • Progress dashboards
  • Study analytics
  • AI personalization

AI Interaction Data

When you use AI features (summaries, study guides, questions), prompts and responses may be processed through AI service providers.

We do not use your personal identity to train public AI models.

2. How We Use Your Information

We use your information to:

  • Provide competency tracking services
  • Generate AI study guides and summaries
  • Track academic progress
  • Improve product performance
  • Provide personalized study recommendations
  • Maintain account security
  • Prevent misuse or abuse
  • Provide support

3. Data Storage

Your data is stored securely using:

  • Encrypted databases
  • Industry-standard cloud providers
  • Secure authentication systems

We take reasonable technical and organizational safeguards to protect your information.

4. Data Sharing

We do not sell your personal data.

We may share limited data with:

  • Service Providers
  • Authentication providers
  • Cloud hosting providers
  • AI model providers
  • Analytics tools

Only data necessary for service operation is shared.

5. Medical Disclaimer (Important)

Synrx is an educational platform only.

  • It does NOT provide medical advice
  • It does NOT replace textbooks, teachers, or clinical training
  • AI-generated content may contain errors
  • Users must verify academic and clinical information independently

Use Synrx for learning support only.

6. User Control

You may:

  • Update profile data
  • Request data deletion
  • Request account deletion
  • Contact: support@synrx.in

7. Children’s Privacy

Synrx is intended for university-level students.

We do not knowingly collect data from children under 16.

8. Security

We implement:

  • Secure authentication
  • Database access controls
  • Encryption where applicable

However, no system is 100% secure. Use at your own risk.

9. Changes to Policy

We may update this policy. Continued use means acceptance of updates.

10. Contact

Contact: support@synrx.in

Synrx — Simplifying MBBS CBME, One Competency at a Time